Looking for information on the design or layout? Check out the Date & Time Pattern page.
Definition
Date and time inform the user of calendar information, durations and time periods. Presenting this information ensures continuity throughout the site experience and provides clarity for users across different locales and use cases.
Overview
Localization
Our source language is EN-US (US English). Remember to hand off designs to the Localization team.
- Confluence: Localization Operations Team
- Slack: #prj-translations
Follow local conventions for style, punctuation and sequence:
- For the US (EN-US), use 12-hour time with AM/PM
- For most European locales, use 24-hour time
- Always display time in the user's local timezone
Engineering notes
- Use the
Intlbrowser API for localization. This will automatically localize dates and times into the correct format based on locale and timezone settings - Where manually-created content needs to be formatted correctly in the code, use the relevant guidelines shown in this documentation
- Below is an example of using the
IntlAPI. Additional examples are embedded in the previews on this page
Structure
Dates, months and years
The preview has been updated.
- Always include month and date
- Write the date as a number, not a full word or ordinal. For example, use "8" instead of "eighth" or "8th"
- Including the year is optional, but it should be displayed when possible, particularly when there is a high likelihood the date will be referenced outside of the current calendar year. For example, include the year for invoice billing dates
- Alternatively, if it's likely the customer will see the information within the same day or the next calendar day, you can use "today" or "tomorrow" instead of the date
The following guidelines for dates, months and years apply specifically to EN-US:
- Use the format [Day of week][space][Month][space][date][comma][space][year]. Not all elements must appear at once and are context-specific:
- Month and day: January 2
- Month, day and year: January 2, 2026
- Day of the week, month and day: Monday, January 2
- Day of the week, month, day and year (all): Monday, January 2, 2026
Instead of
- March 8th
- March eight
- 3/8/2026
- 8 March 2026
Use
- March 8
- March 8, 2026
Abbreviations (days and months)
- Spell out full words for days and months when space allows
- Only abbreviate when space is limited
- Be consistent when using abbreviations
- Don’t include a period/full stop after an abbreviated day or month
The following guidelines for abbreviations apply specifically to EN-US:
Always use 3-letter abbreviations when abbreviating:
- Days of the week: Mon, Tue, Wed, Thu, Fri, Sat, Sun
- Months of the year: Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec
Instead of
- Sept 8, 2026
- Sep. 8
Use
- Sep 8, 2026
- Sep 8
Date ranges
The preview has been updated.
- If the date range falls within the same month, don't repeat the month
- If the date range falls within the same year, don't repeat the year
The following guidelines for date ranges apply specifically to EN-US:
- In a full sentence, write out "to" between a range of dates. If space is tight, "to" can be replaced with an en dash "–" with no spaces before or after
- Tip: On a Mac, use Option + Hyphen (-) to create an en dash
Instead of
- March 29 -- April 3
- March 29 until April 3
- March 29-March 31
Use
- March 29–April 3
- March 29 to April 3
- March 29–31
Time
The preview has been updated.
- Always display time in the local timezone. The
IntlAPI will automatically localize time - If writing manual content, follow the local convention for style, punctuation, and sequence
- In the US, use 12-hour time with AM or PM
- For most European locals, use 24-hour time
The following guidelines for time apply specifically to EN-US:
- Use the format [hours][colon][minutes][space][AM or PM]
- Use the 12-hour clock with AM or PM
- Write AM and PM in uppercase without periods. Only include a period as a full stop when the time appears at the end of a sentence
- Insert a space between the numeral and AM/PM
- Don't use 24-hour time (also known as military time)
- Use a colon to separate hours from minutes
- Don’t start times with a “0”
- Always include both hours and minutes, even when minutes are “00”
Instead of
- 7:30 a.m.
- 13:30
- 11:30PM
- 9AM
- 07:30 AM
Use
- 7:30 AM
- 1:30 PM
- 11:30 PM
- 9:00 AM
- 7:30 AM
Time ranges
The preview has been updated.
The following guidelines for time ranges apply specifically to EN-US:
- Use a single AM or PM at the end of the range if both times share the same AM or PM designation
- Use an en dash "–" between a range of times with no spaces before or after
- Tip: On a Mac, use Option + Hyphen (-) to create an en dash
Instead of
- 7:30 AM–10:00 AM
- 6:30 AM - 3:00 PM
Use
- 7:30–10:00 AM
- 6:30 AM–3:00 PM
Date and time used together
When to use a date, a time, or both is nuanced, and depends on the use case.
- Generally, include both time and date wherever possible so it's explicitly clear which date is being referenced
- If the date is not relevant in a specific context, it's acceptable to only include the time.
| Context | What to use | Why to use it |
|---|---|---|
| CARE contact hours | 8:00 AM–8:00 PM, Monday to Friday | These are recurring and aren't date specific, but the days of the week are relevant |
| Delivery window | May 26–30 | People need to know the date, but the time isn't typically relevant |
| Shipping date | Monday, May 20 | People need to know the date, but the time isn't typically relevant. The day of the week isn't required, but can be useful context |
| Sale end time | Sale ends today at 11:59 PM | If the sale is ending on the same day, only the time is necessary. If the sale ends on a future date, the date should be included |
The following guidelines for date and time together apply specifically to EN-US:
- Use the format [Month][space][date][comma][space][year][comma][hours][colon][minutes][space][AM or PM]
- Example: May 8, 2026, 3:30 PM
- The date should come first, followed by time
- The date and time should be separated by a comma
Instead of
- March 8 7:30 AM
- April 10 | 4:30 PM
- 7:00 AM, September 14
Use
- March 8, 7:30 AM
- April 10, 4:30 PM
- September 14, 7:00 AM